Contact Center

Legal notice

1. These regulations, hereinafter referred to as “Regulations”, specify the principles, scope and conditions of use of the website at the www.contactcenter.pl domain, as well as the rights and duties of the Website users.
2. The provider of the service which involves enabling Internet users to use the Website free of charge is Contact Center sp. z o.o., with its registered office in Warsaw (02-273), at ul. Muszkieter├│w 15 a, which is entered into the register of entrepreneurs, held by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register under the number 0000043165, with share capital of PLN 13,438,000, tax ID no. (NIP) 525-21-40-186, hereinafter referred to as “Contact Center”.
3. Unless otherwise explicitly indicated, all rights to the Website, including the graphical and verbal elements, as well as others contained in the Service, are reserved and constitute the property of Contact Center, or other natural or legal persons. The use of the content of the Website does not mean the acquisition by the users of any rights to compositions or databases contained in it. The user is authorised to use these compositions or databases only to the extent of admissible use specified by the provisions of the Act on Copyright and Neighbouring Rights of 4 February 1994 and the Act on Combating Unfair Competition of 16 April 1993. Copying, modification or transmission of any part of the Website in whole or in part without Contact Center’s prior written consent is prohibited, with the exception of cases which are clearly admissible by specific applicable provisions of the law.
4. All product names, trade names and other individualising markings presented in the Website, which constitute protected trademarks, are subject to legal protection under the Industrial Property Law of 30 June 2000 and the Act on Combating Unfair Competition of 16 April 1993.
5. The Website may only be used in accordance with the law in force on the territory of the Republic of Poland, the provisions of these Regulations and good practices accepted for the use of the Internet (Netiquette). In particular, the User may not:
a) breach the rights of other Users to use the Website;
b) breach the intellectual property rights of third parties;
c) disseminate illegal materials which breach the applicable law in any way, which incite racial, ethnic or religious hatred, which have pornographic content, which praise fascism, Nazism or communism, which propagate violence, offend religious feelings or breach the rights of others;
d) change, remove, make useless or add information to the messages of other Users without their consent;
e) disseminate promotional or advertising materials;
f) use the Website in a manner which could lead to a breach of the correct operation of the services offered in it;
6. The use of the Website is free of charge.
7. All users of the public Internet network have access to the Website; adult Users of the Internet network are the Website’s target group.
8. It is not necessary to provide personal details to use the Website, whereby the use of the form of communication with Contact Center through the “Contact” tab in the Website requires the presentation of the User’s e-mail address, correspondence address and telephone number.
9. The personal details provided by the Users shall be processed in accordance with the provisions of the Personal Data Protection Act of 29 August 1997 (Journal of Laws of 2002, No. 101, item 926, as amended). The personal data will be processed in connection with the Website’s activities.
10. Contact Center is the data administrator.
11. The provision of the details is voluntary, whereby the failure to provide the User’s details in order to make contact through the “Contact” tab prevents the use of this form of communication with Contact Center.
12. Everyone has the right to access and correct their personal data on the terms and conditions specified in the Personal Data Protection Act.
13. Contact Center uses technical and organisational measures which assure protection of the data being processed and, in particular, secures the data from unauthorised access, from being taken by unauthorised personnel, from being processed in breach of the Act, as well as from being modified, lost, damaged or destroyed.
14. Contact Center shall make every effort to assure reliability of the Website’s servers and their 24-hour availability, although it does not guarantee the ability to connect to them and reserves the right to withhold from making the Website’s pages available for technical reasons.
15. Contact Center reserves the right to shut down individual sub-pages of the Website without providing reasons for such action.
16. Contact Center shall not offer any guarantees and shall not confirm the accuracy or completeness of the content of this Website or the content of any other page or pages connected to the Website through a so-called “hot-link”. Contact Center shall not be held liable for any direct, accidental, consequential, indirect or resulting damage arising from access to the Website or the use of the content of the Website or the content of any other page or pages connected to it through a so-called “hot-link”.
17. Claims regarding the operation of the Website may be filed by the Users in writing at Contact Center’s registered address with the annotation “www.contactcenter.pl Website”. A notice of a claim should contain the personal data of a person filing the claim, a succinct description of the matter, as well as information on how to contact the User. The User will be informed of the way in which the claim was reviewed within 30 days of the date of review of the claim.
18. The final interpretation of the provisions of the Regulations shall be vested in Contact Center.
19. These Regulations are effective from the date of their publication, i.e. from 3 November 2009.
20. Contact Center reserves the right to amend these Regulations at its own discretion and at any time without providing reasons, by posting the amended Regulations in the Website. When the new Regulations are posted, this shall be specified in the Website every time and the user is obliged to read the amendments introduced. The use of the Website after the amended Regulations are posted shall be treated as the user’s consent to these amendments.


 

 

 

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