Sales of banking products

Overview

• An opportunity to attract new clients and establish long-term relationships with the bank.
• Experience in cooperation and willingness to establish further business relations.

Contact Center Tasks

• Outbound sales calls targeting sole traders.
• Presentation of B2B banking product offers.

Activities Conducted

• Implementation of the project in accordance with the client’s expectations.
• Training and coaching conducted jointly with the client.
• Activation of new operational tools (including predictive tools) to increase campaign effectiveness.

Results Achieved

A 42% increase in the sales of banking products within the first 6 weeks of commencing the project.

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