Index of Services

Databases

Database services include selecting prospects from numerous sources of both B2B & B2C contact lists. The selected database allows you to either run a one-time or a series of direct marketing campaigns, or to add and update existing files.

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Help Desk

The Help Desk is a service that enables Contact Center consultants to provide general and technical support to our business partners’ clients.

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Information Services and Infoline

The infoline is undoubtedly the most important communication channel between a company and its customers. It is important to note that high customer satisfaction is directly linked to the ultimate success of the company.

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Telesales

During each campaign, our consultants present the company and the details of its offering using all available channels, carefully matched to the profile of the industry, product or service.

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Sales Support

Our sales support solutions include organising meetings for the client’s sales force (including planning schedules for individuals to optimise their work), lead generation (calling the target audience and creating a database of interested customers), and making welcome calls.

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Monitoring and Debt Collection

Our receivables management service is a structured, multi-channel customer-debtor contact process characterised by the complexity of its activities and the use of collection tools, designed to maximise the debt recovery rate.

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